We have to be able to go through conflict with others and retain the view of the other’s basic goodness.
Transclude of Communication#^063986
Improving group communications through group reflection (from David Fey)
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- If you’re in a formalized group and there is tension brewing that you feel needs to be addressed, it can be helpful to start by recognizing and naming it to bring it to the surface.
- Example: “I’ve felt some tension in our group recently… and I recently learned about this facilitation process that can help groups explore any tensions in a gentle, curious way.”
- Introduce via curiosity first, rather than in a heavy-handed way.
- Facilitator’s Guide for the 5A Group Reflection Process: created by David Fey to “help any group of people interested in working well together to pause, reflect, and learn from conflicts that naturally arise in the course of group interactions.”
- Download the 5A Group Reflection Process Facilitator’s Guide.pdf (PDF)